About Renting

Buying isn’t for everyone and renting a property is becoming more and more popular. Renting can be perfect if you are moving away from home for the first time or if you are moving to a new area. Renting is also very popular with people who are looking for a relatively short term solution such as job relocation or simply waiting to find a new home to buy.

Renting a property can be both short term or long term, either way the staff at Carousel can help you find a new home from our selection of homes to rent.

Whether you’re interested in a small apartment, a large family home or a luxury apartment register with us and our experienced staff will help find the right rental property for you.

The early bird catches the worm – our rental properties are moving fast. Get in touch today!

Tenant Fees

To hold a property from other viewings while references are carried out, we require the equivalent one weeks rent as a holding deposit.

One month’s rent in advance

One month’s rent as a damage deposit

Tenant Deposits

By law, tenant deposits must be registered with a Tenant Deposit Scheme and tenants informed within 30 days. Most landlords want us to register deposits for them with our DPS scheme account.

Client Money Protection

All client monies must be protected by a Client Money Protection scheme by law.  We use Client Money Protect.

Redress Scheme

In the highly unlikely event that either you or your tenant feel that we have fallen short of expectations and are unhappy with our services, should we be unable to resolve the situation satisfactorily, please contact The Property Ombudsman Service. 

Read What Our
Customers Say


Best customer experience I've had renting a property since moving up to the North East! Matthew was extremely helpful, always kept me and my partner updated during the entire process and was easy to get in touch with, quick response time to our queries too. Made our renting experience completely stress free and even provided us a lovely gift box on our move

Tenant - Owen



I contacted Carousel and spoke to Matthew to rent a flat and experienced the best customer experience I've had in years.Nothing was too much trouble and unbelievably everything including references and checks were done in one week, exactly from one Saturday to the other I signed and had my keys! The whole experience was so good, I'd actually forgotten

Tenant - CS



My property became available to re-let having previously being marketed by Liz and her team. Re-advertised promptly. Within 24 hours tenants secured having viewed straight away and paid deposit. References requested and responded to and move in date agreed. Delighted with service provided and so pleased we have peace of mind of new tenancy so quickly and let

Tenant - Rental Property



Buying your first home can be a little daunting but everyone at Carousel was so friendly and helpful. I would definitely recommend them to anyone. Thanks so much for all your help!

Buyer - Emma



We found the staff at Carousel to be professional, reliable and informed. Nothing was too much trouble. A very efficient service.

Buyer - Mr & Mrs W



Small but mighty - that’s how I would describe this company and boy were we lucky to find them. Highly recommend, their Customer Service is top notch. They helped us find a rental, when we lived 4000 miles away in USA and moved last summer in the midst of Covid. Liz was absolutely first class. Having met Jonny too who is spot on with the needs of renting it.

Tenant - Jean S



Great service from Liz and co would highly recommend if anyone is looking to rent a property or even purchase

Tenant - Craig



Sold my house through Carousel Estate Agents. Brilliant service from start to finish. Sold my property within a month. Special thanks to Jonny, Liz and Julie who dealt with my sale. A local business with an amazing service and for an amazing price.

Vendor - Mark



Has been very good services so far. Agents seem to be open to discuss the issues and everything has been managed fast and efficiently.

Tenant - Dmitrij



I completed my sale on Friday 23/10/2020 and without the massive efforts of Liz and Julie I would be still awaiting a date!. Julie went above and beyond to make sure the completion went through and kept me informed every step of the way. My stress levels were rising however, Julie reassured me and give detailed feedback re progress. My buyers were so impressed by Liz.

Vendor - Sarah L

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How Much is Your Property Worth?

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