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Cookies Policy

Our policy

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Marketing and Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website.

Please note that some third parties also use cookies, over which we have no control. These third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These third-party cookies are likely to be analytical cookies or performance cookies or targeting cookies. Examples of these companies are Facebook and Google.

You can find more information about the individual cookies we use and the purposes for which we use them by contacting our Data Protection Lead at the contact address listed on our Privacy Policy page.

Need Conveyancing?

Need Conveyancing?

We are happy to recommend a fully qualified solicitor for your conveyancing, one who is suitably qualified and experienced to deal with your property.

Contact Us

Read What Our
Customers Say

"

Best customer experience I've had renting a property since moving up to the North East! Matthew was extremely helpful, always kept me and my partner updated during the entire process and was easy to get in touch with, quick response time to our queries too. Made our renting experience completely stress free and even provided us a lovely gift box on our move

Tenant - Owen

EXCELLENT CUSTOMER SERVICE

"

I contacted Carousel and spoke to Matthew to rent a flat and experienced the best customer experience I've had in years.Nothing was too much trouble and unbelievably everything including references and checks were done in one week, exactly from one Saturday to the other I signed and had my keys! The whole experience was so good, I'd actually forgotten

Tenant - CS

FANTASTIC CUSTOMER SERVICE

"

My property became available to re-let having previously being marketed by Liz and her team. Re-advertised promptly. Within 24 hours tenants secured having viewed straight away and paid deposit. References requested and responded to and move in date agreed. Delighted with service provided and so pleased we have peace of mind of new tenancy so quickly and let

Tenant - Rental Property

24 HOUR TURNAROUND

"

Buying your first home can be a little daunting but everyone at Carousel was so friendly and helpful. I would definitely recommend them to anyone. Thanks so much for all your help!

Buyer - Emma

EXCELLENT

"

We found the staff at Carousel to be professional, reliable and informed. Nothing was too much trouble. A very efficient service.

Buyer - Mr & Mrs W

EFFICIENT SERVICE

"

Small but mighty - that’s how I would describe this company and boy were we lucky to find them. Highly recommend, their Customer Service is top notch. They helped us find a rental, when we lived 4000 miles away in USA and moved last summer in the midst of Covid. Liz was absolutely first class. Having met Jonny too who is spot on with the needs of renting it.

Tenant - Jean S

FIRST CLASS

"

Great service from Liz and co would highly recommend if anyone is looking to rent a property or even purchase

Tenant - Craig

HIGHLY RECOMMENDED

"

Sold my house through Carousel Estate Agents. Brilliant service from start to finish. Sold my property within a month. Special thanks to Jonny, Liz and Julie who dealt with my sale. A local business with an amazing service and for an amazing price.

Vendor - Mark

BRILLIANT SERVICE

"

Has been very good services so far. Agents seem to be open to discuss the issues and everything has been managed fast and efficiently.

Tenant - Dmitrij

GOOD SERVICE, HIGHLY RECOMMEND

"

I completed my sale on Friday 23/10/2020 and without the massive efforts of Liz and Julie I would be still awaiting a date!. Julie went above and beyond to make sure the completion went through and kept me informed every step of the way. My stress levels were rising however, Julie reassured me and give detailed feedback re progress. My buyers were so impressed by Liz.

Vendor - Sarah L

100% RECOMMEND LIZ AND HER TEAM
How Much is Your Property Worth?

How Much is Your Property Worth?

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